About Us
A Long History In the Grand Rapids Community
Decker & Sons was founded in 1948 by Marten Decker and now is in the third generation of the Decker family. Grandsons Scott and Todd Ohlman, along with Cousin Dave Decker, continue the tradition. We have evolved from the founding days of selling coal, feed, hay, and cement, to our current product lines. Decker & Sons is known for close, personal relationships with our customers, outstanding service and very competitive pricing without the box store mentality. Just ask any of our many satisfied customers, or rest assured, our professional staff is always eager to help or tell our story. Whenever you need us, we'll help with all your appliance concerns, we're always just a phone call away.
-
Honestly, I’m not one for reviewing anything unless it’s particularly great or particularly bad. I will say that I was moved to review Decker because of their excellent customer service and products. In the last ten years we have purchased 2 refrigerators, 1 range, 2 microwaves, a washer and dryer set, and a dishwasher from them. Different homes over the years. I have never been disappointed. Not even once! We’ve had a couple of issues come up and the ALWAYS have helped. I’ve been surprised how much they go above and beyond. They have a loyal customer with my family and anyone I can tell and their prices have been unbeatable at the big box stores, I don’t even bother looking anymore it’s not worth the hassle.
-
We don't need appliances often, but when we do we like to buy American and local Decker & Sons. They are always competitive and this time, they outdid themselves for us! I discovered my freezer was broken and half of my beautiful summer produce had already thawed. I rushed down, purchased a new freezer and they delivered it the same day – switching the door for me so it would fit the space. I am SO grateful. Six hours after discovering the break, I had a new freezer chilling my half-thawed fruits and vegetables. For me, this is the quintessential reason to shop local. Maria Lopez, my saleswoman, was excellent!
-
Our refrigerator was slowing dying so my wife called our previous appliance store and was not treated nicely on the phone. She then called Decker Sons and spoke to Maria. Maria spent an hour on the phone with my wife, who was a bit frantic, patiently helping her with the decision, measurements, and model. We purchased the refrigerator and it was delivered the next morning by two 1st class men who were very careful not to damage our house as they brought in and took away our dying refrigerator. The men were courteous, they answered our questions and provided us some basic tips on how to care for our new appliance. Last but not least their price was a few bucks lower than Lowe's. Great Service and Great Price.
-
Decker & Sons is one of those stores where they have real knowledge and almost 90% of the time have the appliance in stock that you need! My dishwasher went out on Sunday and I called them Monday around noon and it was in my home at 2 PM and the old dishwasher was gone! That would never happen at a big box store! Never!
-
Decker Sons is an honest, good quality business. We recently bought a washer and dryer and are so pleased. We have an old house with only a tight space to fit the appliances. Scott was amazing and the delivery/installation crew did a great job. It was such a relief to have competent, informed, helpful staff assists us. We couldn't believe how quickly they deliver!
-
My family and I have been doing business with Todd, Scott and the rest of the staff at Decker Sons for over 20 years. You will not find more knowledgeable and friendly people to work with, and their customer service and product line is above and beyond anything else in West Michigan. Do yourself a favor – don't waste time shopping around the box stores, go straight to Decker & Sons and save time and money!